WEBFLEY SOLUTIONS

Theme support

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Theme version: 1.0.0

Support from Webfley Solutions

We help with reproducible Velmora theme defects and questions about documented features. Custom design work, third-party apps, custom integrations, and Shopify platform issues may need separate development work or help from the relevant provider.

Include the affected page URL, steps to reproduce, expected and actual behavior, browser, operating system, device, and relevant apps. Never include passwords, access tokens, payment details, or customer personal information.

Submit a support request

Your request is saved to our support system and delivered to Webfley Solutions. We will email a confirmation with a ticket number.

Name (required)

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Store URL (required)

Theme name

Theme version (required)

Copy the version from the theme information in Shopify.

Issue description (required)

20–3,000 characters.

Screenshot or PDF (optional)

Upload one JPG, PNG, WEBP, or PDF file up to 5 MB. Remove confidential information first.

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We save your request, create a ticket, and send a confirmation email. For security, do not share passwords, payment details, access tokens, or customer personal information.